Terms of Use | Privacy Policy | Refund Policy
These Terms of Use govern your access to and use of the services offered by HeadwayAI.ca, a product of Headway Software Solutions Inc. By using our services, including ATS Resume Score, Resume Creation, and Cover Letter Creation, you agree to comply with these terms.
User Responsibility: You agree to provide accurate and complete information when using our services. Any misuse, including uploading false or malicious data, is prohibited. Violations may result in the suspension or termination of your access to our services.
Intellectual Property: All content provided by HeadwayAI.ca, including templates, text, and designs, is the intellectual property of Headway Software Solutions Inc. You may not reproduce, distribute, or use this content for commercial purposes without explicit permission.
Service Modifications: We reserve the right to modify or discontinue any service at any time without prior notice. We are not liable for any interruptions or modifications.
Liability Disclaimer: HeadwayAI.ca does not guarantee specific results from using our services. We are not responsible for any job application outcomes, and users must ensure that the final resume or cover letter meets their specific requirements.
Changes to Terms: We reserve the right to update these Terms of Use at any time. It is your responsibility to review these terms periodically. Continued use of our services constitutes acceptance of any changes.
At HeadwayAI.ca, we prioritize your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.
Data Collection: We collect personal information such as name, email, and resume details to provide customized services. This data is securely stored and only used for the intended purpose.
Third-Party Sharing: We do not share your personal data with third parties without your consent, except where required by law or necessary to provide our services.
Cookies: Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, though some features may not function as intended.
Security Measures: We use industry-standard encryption and security protocols to protect your data. However, no method of transmission or storage is 100% secure.
Updates to Privacy Policy: This policy may be updated periodically. Users will be notified of significant changes via email or website notifications.
At HeadwayAI.ca, we strive to provide high-quality services. Our refund and cancellation policies are designed to ensure fairness and transparency.
Refund Conditions: Refunds are available under the following conditions:
- If a service is not delivered within the specified timeframe due to a fault on our end.
- If the delivered resume or cover letter does not align with the agreed specifications, and revisions cannot resolve the issue.
Non-Refundable Services: Due to the personalized nature of our services, refunds are not available once the ATS Resume Score, Resume Creation, or Cover Letter Creation has been delivered and accepted by the customer.
Cancellation Policy: Orders may be canceled within 24 hours of purchase if the service has not yet commenced. Cancellation requests after 24 hours will be reviewed on a case-by-case basis.
Refund Processing: Approved refunds will be processed within 7-10 business days. Customers may be required to provide additional information for processing.
Contact: For refund or cancellation requests, please contact us at support@headwayai.ca.